Toner In The Carpet (Oh No!)

Yesterday while evaluating a printing issue with a customer’s color Lexmark laser printer, I managed to drop the black developer unit on the floor.  It left a quarter-sized spot of purest blackness, then spread a gray cast over dinner-plate-sized area nearby when it bounced.  Ack.

I looked up the best ways to clean up that sort of mess and found several sites that recommended dry cleaning solvent, which I did not have, followed (if needed) by water with dish detergent added.  Messy procedures that would require me to go out and buy things.  I was pretty sure there was no place in the city of Edina to buy dry cleaning solvent anyway.

I apologized profusely to the secretary whose office I had just sullied; she acted cool about it, but that was no consolation to me as I was well aware of what I had done.  I called Lexmark to get replacements for the parts I had determined were bad, and as I stood there waiting for the tech to finish filling out forms (he was helpful, to be sure, but that sort of thing is never quick) I considered the mess I had made.

It was dry toner, after all, finely powdered plastic.  A vacuum cleaner had already failed to remove it from the carpet, so the particles must have been entangled with the carpet fibers.  Was there still a way to remove it dry?

Then I considered the can of compressed gas (“duster”) I had brought in with me to clean the printer inside.  I sat down on the floor, phone pinned against my shoulder, and with one hand hovering curled behind the darkest spot I pointed the nozzle at the nearest edge and fired away.

A few sprays later, the toner was all (all!) out of the carpet; most was distributed on my guarding hand, which I cleaned up with a tissue.  Elated (as you might imagine) I moved on to the larger, paler mess and did the same thing.  I think I may have used up almost the whole can, but it was worth it.

So for anyone with a similar mess, before you get it wet, you might want to try my procedure.  I make no guarantees, but I promise you it worked for me.

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